Most clubs employ a third party to administer ticket sales, each club usually has a link to that third party site, the main ticket sellers being Vivaticket, Ticketone and to a lesser extent, Etes.it. Clubs usually have a link to those sites from their ticket page (Biglietti).
For the bigger teams, the clubs own supporters get first chance to buy and then the sales generally open up to general sale about a week before the game. We have never failed to get tickets to a game although Sassuolo v Juventus was a close call and an email to the club secretary sorted us out in a more manual fashion. Shame the game was 'the stinker of Sassuolo.'
When booking tickets on the external sites, you will need to declare your nationality (for UK remember the term Regno Unito = UK in the drop down list)and you will need to take a form of ID to take to the ground (passport). Once booked, they can be downloaded to your phone or printed off. Reminder - take your ID to the ground, you wont get in without it.
If you are planning in advance its difficult to predict the kick off times as they don't seem to get scheduled until approximately 4 - 6 weeks before hand and TV dictates that date and time. If you are planning a weekend trip several months in advance and are not that concerned about who to see but want to see then basing yourself in either Milan or Bologna is a good idea. There will be plenty of games to see around those cities in Serie A or B and others lower down in Serie C.
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